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NYSEG provides electric and natural gas services to customers in communities throughout New York state.
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.572.1131 for electricity outages or trouble, or use our online form.
Report an electric outage, view a list or map of current power outages and restoration statuses in our New York state service area, and access resources.
Access and manage your NYSEG account, view bills, and monitor energy usage with the online My Account portal.
51 < 499 Impacted. 500 < 2,499 Impacted. > 2,500 Impacted. Multiple outages. As of 9/29/2024 6:31 am, the current view of the map shows 5 outage (s) affecting 413 customers. Updates are provided every 15 minutes. Home Emergency Contact Contact Us Site Map Legal Disclaimer. Follow us on:
Electric Vehicles. Programs for Your Home; Programs for Your Business; Demand Charge Rebate Program
Residential customers who own camps, cottages, or other types of seasonal dwellings may benefit from our seasonal billing rate. To qualify, there must be little or no electricity use for six to eight consecutive months. Send us an email or call us at 800.572.1111. Contact Us
New York State Electric & Gas - My Account
Electric Vehicles. Programs for Your Home; Programs for Your Business; Demand Charge Rebate Program
If your electricity is out, we encourage you to report an outage. If it’s available, an estimated restoration time specific to your location will be displayed once you enter your phone or account number.