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You can schedule an appointment with us by visiting your nearest Xfinity Store or save time using our online Xfinity Store Locator. Before visiting us, please visit xfinity.com/stores to confirm store hours. Please note that most, but not all, Xfinity Stores offer appointments.
Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.
Start Here. I've tried going through the app, the website, and calling 1-800-XFINITY (which, if someone was truly to be helpful, they'd note was actually 1-800-934-6489). My issue is in regards to intermitt...
24/7 support starts with the Xfinity My Account app. View and pay your bill, reschedule your service appointment, chat with an agent, or schedule a call back...
When experiencing a problem with your service, Xfinity customers can now schedule their own appointments using the My Account app, on their mobile device or online. When using the interactive troubleshooting guide on the My Account app a Premise Health Test will automatically run.
You can schedule an appointment up to 2 weeks in advance by visiting . Enter your zip code to find your local store and follow the prompts to schedule an appointment. If you need to cancel an existing in-store appointment, refer to the instructions in the confirmation email you received after booking the appointments.
There are a couple of different types of appointments available to schedule. An in person Xfinity Store visit, or an in home Technician visit. I have included article links below that will walk you through either option. Schedule an Appointment at an Xfinity Store. Schedule a Repair Appointment Online.