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  2. Ticketmaster's hidden fees remain common long after it ... - AOL

    www.aol.com/news/ticketmasters-hidden-fees...

    Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”

  3. Ticketmaster to Eliminate Hidden Fees - AOL

    www.aol.com/entertainment/ticketmaster-eliminate...

    Live Nation and Ticketmaster announced on Thursday (June 15) that it will implement “all-in pricing” for its concert tickets, which will show the true cost of tickets upfront.

  4. What the major Ticketmaster lawsuit means for you - AOL

    www.aol.com/finance/major-ticketmaster-lawsuit...

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  5. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  6. Ticketmaster - Wikipedia

    en.wikipedia.org/wiki/Ticketmaster

    Service fee – Sum of charges added based on the "agreement with each client (artists)" and the order processing fee. Ticketmaster "may earn a profit on the order processing fee". [41] As the Los Angeles Times has explained, "the 'service fee' is intentionally kept separate from the list price for two reasons: to make the base price of a ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  8. Live Nation, Ticketmaster face antitrust lawsuit from DOJ ...

    www.aol.com/live-nation-ticketmaster-face...

    What does the Ticketmaster, Live Nation lawsuit say? With more than 265 concert venues in North America, the lawsuit says Live Nation controls roughly 60% of concert promotions at major concert ...

  9. Impact of the Eras Tour - Wikipedia

    en.wikipedia.org/wiki/Impact_of_the_Eras_Tour

    Greg Maffei, chairman of Live Nation Entertainment, said Ticketmaster prepared for 1.5 million verified fans, but 14 million showed up. [59] Ticketmaster also cancelled the November 18 sale due to their inability to meet demand. [60] Swift's fans, upset and enraged with the debacle, accused Ticketmaster of deceit and poor customer service.

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