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  2. Caller ID - Wikipedia

    en.wikipedia.org/wiki/Caller_ID

    Caller ID spoofing is the practice of causing the telephone network to display a number on the recipient's caller ID display that is different than that of the actual originating station. [45] Many telephone services, such as ISDN PRI based PBX installations, and voice over IP services, permit the caller to configure customized caller ID ...

  3. Calling Name Presentation - Wikipedia

    en.wikipedia.org/wiki/Calling_Name_Presentation

    Caller Name Presentation ( CNAP) or Caller Name Delivery ( CNAM) is used in US-based telephone networks to provide name identification of the calling party. The CNAM information is most often displayed in Caller ID. The information could be the person's name or a company name. The caller's name can also be blocked and display “restricted ...

  4. Message-waiting indicator - Wikipedia

    en.wikipedia.org/wiki/Message-waiting_indicator

    Message-waiting indicator. In telephony, a message-waiting indicator ( MWI) is a Telcordia Technologies (formerly Bellcore) term for an FSK -based telephone calling feature that illuminates an LED on selected telephones to notify a telephone user of waiting voicemail messages on most North American public telephone networks and PBXs .

  5. Automatic number identification - Wikipedia

    en.wikipedia.org/wiki/Automatic_number...

    Automatic number identification ( ANI) [ 1][ 2] is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the American Telephone and Telegraph Company (AT&T) for long distance service in the Bell System ...

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  7. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

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