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If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.”
A free and secure my Social Security account provides personalized tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, or manage the benefits you already receive.
Real-time problems and outages for My Social Security. Is the server down? Log-in not working? Here you see what is going on.
If you’ve forgotten your username or password – perhaps even both – we have you covered. Visit our my Social Security Sign In page and select “Forgot Username” or “Forgot Password.”. Follow the prompts, and in just a few minutes you will be back in business – Social Security business.
Frequently Asked Questions. FAQ Home. Password & Login Problems.
A Message about my Social Security. All my Social Security services are currently available. If there are planned maintenance activities or temporary issues affecting service, we would list them here. Create an Account Sign In.
If you cannot remember or need to reset your Social Security password for your account, visit the sign-in page and select the “Sign in with Social Security Username”. From there, select “Forgot Password?” and complete the steps.